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Real humans on our care team typically reply within one business day. For order or warranty questions, please include your order number so we can move quickly.

Typically replies within 1 business day
Customer Care

Talk to a real person.

Questions about a device, your order, or how to fold light therapy into your routine? We've got you.

Email www@neucelle.store

Hours Mon–Fri · 9am – 6pm PT
Sat–Sun · 10am – 4pm PT

Press & PR

Editorial & media inquiries.

Sample requests, expert availability, and embargo information.

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Wholesale & Pro

Stock NEUCELLE.

Available for licensed estheticians, dermatology offices, and select retailers.

Email www@neucelle.store
Mailing Address

NEUCELLE HQ

1100 Cedar Walk Lane, Suite 412
Los Angeles, CA 90015
United States

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